Work from Home
Location: Remote, United States
Qualifications:
- Coachable, highly motivated, and driven to succeed
- Excellent written communication (grammar, spelling, and punctuation)
- Excellent spoken communication
- Good time management and multi-tasking skills
Web Chat Sales Consultant Job
Description
We are seeking highly motivated Web Sales Agents to join our Woodland Hills sales team. In this position, you will handle inbound sales chats from consumers, identify their needs, make recommendations, and close the sale while building lasting relationships. If you are motivated and driven to succeed apply today and set sail for your career with Viking.
** This is a 100% entry level remote work-from-home opportunity.
Position Responsibilities:
- Handle inbound sales chats from consumers, identify their needs, make recommendations, review the benefits of a Viking cruise, and close the sale
- Make follow-up outbound calls and provide additional information and overcome objections.
- Maintain individual and team sales goals
- Adhere to set schedule
Position Requirements:
- Candidate must work in one of these 22 states to be considered for this role: AL, AK, AZ, CA, CO, FL, GA, IN, KY, LA, ME, MT, NJ, NY, OK, OR, PA, RI, TX, UT, WI.
- Previous sales experience and a proven track record of success
- Coachable, highly motivated, and driven to succeed
- Excellent written communication (grammar, spelling, and punctuation)
- Excellent spoken communication
- Good time management and multi-tasking skills
- Ability to type 40+ words per minute
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Customer-focused with the goal to deliver a great experience
Preferred Qualifications:
- Previous call center experience
- Previous web chat experience
- General knowledge of world geography
- College degree
Position Technical & Home Office Requirements
- Proficiency with basic computer applications and equipment
- MS Office products (Excel, Outlook, and Word)
- Web conferencing software (Zoom, Teams)
- Windows Sound and Video Settings
- Must be able to provide:
- A distraction-free workspace/environment
- Space for a desktop computer with two to three monitors
- Stable power source and internet connection:
- Dedicated high-speed internet (minimum of 20 Mbps Upload) and ethernet connection
- The connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi’s, or Hotspots
- Ability to ‘plug in’ your equipment to your Modem/router during work times
Compensation & Benefits
- Paid training
- Excellent Medical, Dental, Vision, Life, and Disability Insurance benefits at a highly subsidized rate
- 401(k) with company annual match
- Paid vacation
- Paid holidays
- Opportunity to take a free and/or discounted Viking cruise
- Other travel discounts through IATA
- Discounted theater, theme park, and movie tickets
- Employee wellness program
- Gym membership benefits