Remote Web Chat Sales Consultant Entry Level

Work from Home

Location: Remote, United States

Qualifications:

  • Coachable, highly motivated, and driven to succeed
  • Excellent written communication (grammar, spelling, and punctuation)
  • Excellent spoken communication
  • Good time management and multi-tasking skills

Web Chat Sales Consultant Job

Description

 We are seeking highly motivated Web Sales Agents to join our Woodland Hills sales team. In this position, you will handle inbound sales chats from consumers, identify their needs, make recommendations, and close the sale while building lasting relationships. If you are motivated and driven to succeed apply today and set sail for your career with Viking.

** This is a 100% entry level remote work-from-home opportunity.

Position Responsibilities:

  • Handle inbound sales chats from consumers, identify their needs, make recommendations, review the benefits of a Viking cruise, and close the sale
  • Make follow-up outbound calls and provide additional information and overcome objections.
  • Maintain individual and team sales goals
  • Adhere to set schedule 

 Position Requirements:

  • Candidate must work in one of these 22 states to be considered for this role: AL, AK, AZ, CA, CO, FL, GA, IN, KY, LA, ME, MT, NJ, NY, OK, OR, PA, RI, TX, UT, WI.
  • Previous sales experience and a proven track record of success
  • Coachable, highly motivated, and driven to succeed
  • Excellent written communication (grammar, spelling, and punctuation)
  • Excellent spoken communication
  • Good time management and multi-tasking skills
  • Ability to type 40+ words per minute
  • Ability to work flexible schedules, including evenings, weekends, and holidays
  • Customer-focused with the goal to deliver a great experience

Preferred Qualifications:

  • Previous call center experience
  • Previous web chat experience
  • General knowledge of world geography
  • College degree

Position Technical & Home Office Requirements 

  • Proficiency with basic computer applications and equipment
  • MS Office products (Excel, Outlook, and Word)
  • Web conferencing software (Zoom, Teams)
  • Windows Sound and Video Settings
  • Must be able to provide:
    • A distraction-free workspace/environment
    • Space for a desktop computer with two to three monitors
    • Stable power source  and internet connection
    • Dedicated high-speed internet (minimum of 20 Mbps Upload) and ethernet connection
      • The connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi’s, or Hotspots 
    • Ability to ‘plug in’ your equipment to your Modem/router during work times

Compensation & Benefits

  • Paid training
  • Excellent Medical, Dental, Vision, Life, and Disability Insurance benefits at a highly subsidized rate
  • 401(k) with company annual match
  • Paid vacation
  • Paid holidays
  • Opportunity to take a free and/or discounted Viking cruise
  • Other travel discounts through IATA 
  • Discounted theater, theme park, and movie tickets
  • Employee wellness program
  • Gym membership benefits
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