Description
Medical Assistant is the one who receive patients in hospitals, clinics and other health care facilities, such as dental offices or doctors.
In this sense, Medical Assistant are also responsible for scheduling appointments and refer visitors to the appropriate service area according to their requirement. They also control access lists, receive payments and carry out administrative activities.
The Medical Assistant is prepared, both academically and clinically, to provide health care services under the responsible direction and supervision of a Medical Doctor. Their functions include diagnostic, therapeutic, preventive, and health maintenance services.
The function carried out by Medical Assistants is very different from that carried out by Nurses, who provide direct assistance to health professionals in the treatment of illnesses and injuries.
Principal functions
Here are the most common duties of a Medical Assistant:
- Schedule and confirm patient appointments and surgeries, either in person, by phone or email:
- Schedule appointments for regular patients and those requiring urgent care.
- Send the requirements of the patients to the available medical specialties.
- Interact with patients in order to fill out the medical history required prior to the medical evaluation.
- Communicate with patients to discuss appointment scheduling and any missing medical exams or documentation to be attached to their medical records.
- Refer patients to external specialists, such as radiologists, oncologists, among others.
- Greet and register patients in a courteous and professional manner
- Determine the type of evaluation required by asking questions or requesting completion of questionnaires.
- Compile and update the information of the clinical history of the patients.
- Help patients in the correct filling of forms and other documents, such as those related to insurance policies.
- Address patient concerns, whether in person, by phone, or by email
- Communicate to the patient about any indication of a new treatment or new medical observation that has been recorded in his clinical history.
- Perform administrative tasks, such as maintaining medical records, adding new information, and performing billing
- Handle incoming and outgoing calls, emails, and faxes.
- Prepare, review and correct medical records and reports.
- Draft, transcribe and update any form of correspondence, such as orders for medical examinations, as well as reports and communications addressed to third parties.
- Add, collect, save and report information.
- Receive payments and settle the due record.
- File and classify medical records and reports and other documents.
Where to find Medical Assistant Jobs?
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